Call our corporate contact center. They don't have access to member account info, but they can share contact options for Aetna Member Services.Get tools and guidelines from Aetna to help with submitting insurance claims and collecting payments from patients. Dallas and Tarrant areas. Learn the benefits of joining the Texas Health Aetna in North Texas for individuals, families, employers, health care providers and insurance producers. \ If you have health insurance and receive a subrogation letter, it's in your best interest to contact a Fort Worth claims attorney. The "When others are responsible for injuries" provision outlines the Plan's right to pursue reimbursement and subrogation recoveries. Unraveling Texas Insurance Subrogation Law with Hartley Law Firm. Need insights on insurance subrogation? Please note, it can take up to two business days to complete your direct deposit enrollment.