Click here to file a complaint online through our website. If you have a question about filing a complaint you can call us at 1-800-492-6116.Insurance companies can utilize this letter template to seek reimbursement from the person or entity legally responsible for a loss. Fill out the form below about your potential case and a personal injury lawyer will get back to you as quickly as possible. Here is everything you need to know about subrogation claims, a type of thirdparty claim. How Long the Process Takes. The insurance company can become subrogated to the rights of the insured against the tortfeasor only when it pays the insured, not some third party. Plaintiff is an insurance company doing business in the State and County aforesaid. 2. Subrogation allows insurers to recover the costs of reimbursing injured insured parties. The insurer may be entitled to get reimbursed out of the settlement proceeds.