Convenient tools and guidelines to help you get paid faster. How to submit a claim.Find the forms and documents you need. You can call 18554630933 (TTY: 711). 8 AM to 8 PM, 7 days a week if you do not receive your mail‑order drugs within this timeframe. Members. This document gives you the details about your Medicare health care and prescription drug coverage from January 1 December 31, 2024. Aetna: • Provides free aids and services to people with disabilities to communicate effectively with us, such as: o Qualified sign language interpreters. Members can call Humana if they need assistance with their benefits at 88870028. Aetna, the Plan's TPA as of Jan. This booklet gives you the details about your Medicare health care and prescription drug coverage from January 1 December 31, 2022.