Complaint Information. Please explain your complaint: Try to be brief, but be sure to tell WHAT happened, WHEN it happened and WHERE it happened.Two types of complaints can be filed with the PUC—informal or formal. The formal complaint procedure begins with the complainant filling out a Civilian Complaint Form. To file a complaint for a civil liberties violation that occurred in Pennsylvania, please complete our electronic complaint form below. The Pennsylvania Superior Court has decided the case of Commonwealth v. The more information you provide, the better we can help you. The more information you provide, the better we can help you. By completing the online form, you can provide the details we need to understand what happened. The secondary responsibility of the division is as fill-in supervisors for the patrol platoons.