Call our corporate contact center. They don't have access to member account info, but they can share contact options for Aetna Member Services.Health care providers can use the Aetna dispute and appeal process if they do not agree with a claim or utilization review decision. Get reimbursed for the money that you paid for covered dental and medical services. Fill out the Aetna reimbursement forms here to get started. We provide the complete spectrum of subrogation services, from case identification, to investigation, to recovery. You should receive payment 30 days after submitting the claim. • For faster payment, enroll in EFT and ERA. An insurer cannot subrogate against its own insured, nor anyone who holds the status of additional insured. Aetna will remain liable for Services under the Services Agreement.
