File an online police report for a qualifying incident. Citizen Complaint or Commendation Form.To report a crime that has or may have occurred in California, dial 9-1-1 or contact your local law enforcement agency. The civilians' complaint process is designed to investigate the allegations of civilians and to make a determination of fact as to any wrongdoing. Using this online citizen police report system allows you to submit a report immediately and print a copy of the police report for free. To report a crime after the fact, please call our non-emergency number at 916.362. 5115 and request an officer. Our lawyers are ready to help you pursue your civil lawsuit for false allegations of theft and false imprisonment at a store. An arrest can be a false arrest if the peace officer had no legal authority to make it. You can also call our Service Center at 916.875.