A defective product is an item that's flawed in some way that makes it unsuitable to perform its function. The UCC concerns a wide variety of commercial issues, including the sale of goods, banking and security interests.Answer all your Kings Loot questions here! Buyer Claiming Item is Defective After Giving a Rating and Completing the Transaction - What to do? Your true sales tax, if applicable, will be calculated and presented to You at the time of product delivery. We only replace items if they are defective or damaged. Please log into My Account > Click My Order > Click Return the Order > Fill out return information > Submit the return form. If the date of purchase is unavailable, this warranty shall begin on the product manufactu. Sometimes, even the highest quality of products have an unforeseen defect. 4.8 out of 5 stars based on 54 product ratings(54).