This is a multi-state form covering the subject matter of the title.
Defect Products For Sale In Massachusetts
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Multi-State
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US-000283
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FAQ
Example: A power tool manufacturer fails to include proper safety warnings in its product instructions, and as a result, a user suffers severe injuries. In this scenario, the injured party may file a product liability claim based on a marketing defect.
Massachusetts is recognized as a strict liability state, meaning if a product injures you, you don't need to prove that the manufacturer or seller was negligent. The law automatically holds manufacturers, wholesalers, and retailers responsible if their product is found defective.
Massachusetts's products liability law holds manufacturers and sellers strictly liable–even if they didn't do anything to contribute to the defect–if the plaintiff can prove that a product was dangerous or defective enough to cause personal injury or death.
It's illegal for a salesperson to make false or misleading statements about a product or a service or withhold any information about it in an attempt to convince you to buy it, to sell merchandise "as is", to try to pass a used product off as a new one, or for them to try to sell an item using what is referred to as a ...
In general, an injured party must prove that the product was defective or dangerous at the time when it left the possession or control of the defendant. The seller is not liable for injuries caused by parties' mishandling or other actions that make the product harmful at the time it was consumed by the purchaser.
Product liability insurance helps protect your business from claims that a product you made or sold caused bodily injury or property damage to someone else's belongings. An insurance company may offer this coverage as a standalone policy, but we include it as part of your general liability insurance.
The Office of Consumer Affairs and Business Regulation protects and empowers consumers through advocacy and education, and ensures a fair playing field for the Massachusetts businesses its agencies regulate.
Contact the company about your complaint A salesperson or customer service representative. Search for a company's customer service contact information on their website. Take your complaint to a company's management if a salesperson or customer service representative did not help.
Filing a Complaint Department of Consumer Affairs. File a complaint online at .dca.ca or call 800.952. The Better Business Bureau. Go to .bbb, or consult your phone directory for a local office. The District Attorney's Office in your county. Consult your phone directory under "county offices."