To find out how we can help you with your product liability claim, call our firm's San Jose office at (408) 292-2434. What are the Types of Product Defects?Did a defective product result in catastrophic injuries or disfigurement? Our San Jose personal injury attorneys will investigate your accident, determine fault and liability, and pursue a recovery on your behalf. BoyesLegal assists product liability victims with their legal needs in San Jose and throughout the state of California. You bought something that broke, or that never worked right. Here are strategies for how to get a refund, free repair, or replacement. This means that even if the seller was unaware of the defect, they may still be held responsible for any resulting damages. In what way was the product defective? What you do have to prove and show is that the product is defective and it was its defect that caused injury.