FAQs (Frequently Asked Questions). What Is an Order of Custody?File a custody petition and have your case heard in front of a Judge or court attorneyreferee or to have your case referred to mediation. Submit copies of all documents to the judge beforehand, and bring extra copies with you. Complete your questionnaire online, you may also complete your Questionnaire using the telephone service at 1-866-648-4880. You can complete the Juror Qualification Questionnaire on-line or you can complete the form, sign it, and return it in the business reply envelope. You may be sent to another trial, at which point you can once again excuse yourself when they ask. I'd expect to spend at least 2 days there. There's no Federal constitutional right to a jury trial in family law cases. To reach the jury office in Buffalo, dial 716-551-1520.