The Americans with Disabilities Act provides an important tool to fight discrimination: filing a complaint with an appropriate federal agency. How to file a complaint.You may file a written, oral or electronic complaint with the Utah Department of Health and Human Services Office of Ombuds. Phone: (801) 538-4580. Mail Fill out and send the paper ADA Complaint Form. Complete an intake questionnaire through the UALD. This form gathers important details about the discrimination. Disability rights are civil rights. From voting to parking, the ADA is a law that protects people with disabilities in many areas of public life. DISCRIMINATION AT UTAH'S JAILS AND PRISONS. Introduction.