Ways to File a Consumer Complaint Online: Submit your complaint online. Note: You do NOT need to create an account to file a complaint with DCWP.It is important that you attempt to resolve your complaint with the company before filing with the Division of Consumer Protection (DCP). You can file a claim for a deceptive practice or act under section 349 of the New York General Business Law. The New York City Consumer Protection Law forbids all deceptive or unconscionable trade practices in the sale, lease, rental, or loan. Levy Goldenberg LLP, represents consumers and corporate competitors who have been harmed due to a business' deceptive trade practices. The law does not define any specific business actions that violate the law; rather it states that "unfair or deceptive practices" are illegal. Free ConsultationConsumer, Bankruptcy, Business and Collections Free ConsultationConsumer, Bankruptcy, Business and Collections The CFPB's vision is a consumer finance marketplace that works for American consumers, responsible providers, and the economy as a whole.