Instructions. It is important that you attempt to resolve your complaint with the company before filing with the Division of Consumer Protection (DCP). The Department of State's Division of Consumer Protection provides resources for the business community to help them comply with the law.Ways to File a Consumer Complaint Online: Submit your complaint online. Note: You do NOT need to create an account to file a complaint with DCWP. You can file a claim for a deceptive practice or act under section 349 of the New York General Business Law. Protecting Consumers and Small Businesses Against Unfair Business Practices. Find the best consumer attorney serving Bronx. Bronx County Law Library. In the administration of this act, the Attorney General may accept an assurance of voluntary compliance with respect to any method, act or practice deemed to be. Oregon's unfair trade practices law, fraudulent misrepresentations, and violations of the Truth in.