Consumer Fraud Helplines 1-800-386-5438 (Chicago) 1-800-243-0618 (Springfield) 1-800-0618-0607 (Carbondale). Individuals with hearingThe Illinois Deceptive Business Practices and Consumer Fraud Act (Act) protects consumers from businesses that would try to take advantage of them. Free Consultation - Call (312) 902-3344 - This page provides information about deceptive practices and fraud. Call (312) 435-9775 - Carol Coplan Babbitt is dedicated to serving our clients with a range of legal services including Consumer Fraud and Litigation cases. Consumer fraud encompasses a wide range of deceptive practices in advertising, marketing, sales and the provision of goods and services. We invite you to call our Chicago office at 312-715-8770 to make an appointment for a complimentary consultation. This statute is designed to protect consumers from deceptive business practices that may be used in the course of trade or commerce. Consumer fraud encompasses a wide range of deceptive practices in advertising, marketing, sales and the provision of goods and services. For legal assistance involving deceptive trade practices, contact FMCO Law.