If you have a question or need advice about a consumer issue, contact Consumer Affairs at 703-222-8435, TTY 711 to speak to a consumer specialist. The Consumer Protection Section of the Office of the Attorney General of Virginia provides protection to consumers from fraud, deception, and illegal practices.If you have consumer questions or concerns, contact Consumer Affairs at 703-222-8435, Monday - Friday, 8 a.m. You may complete a complaint form online or download one of our complaint forms. For further assistance call our Consumer Protection Hotline at 1-800-552-9963. Although consumers in Virginia expect to be treated fairly, businesses often engage in all types of fraudulent, deceptive, and unfair practices. When you buy something, the seller must tell the truth. The seller can't use any trick or falsehood. If you have a question or need advice about a consumer issue, contact Consumer Affairs at 703-222-8435, TTY 711, to speak to a consumer specialist. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices.