To file a complaint online, access the online complaint form. (10) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer.Attorney Michal Durakiewicz is an experienced Franklin lawyer who seeks to provide rigorous representation for his clients in the face of criminal charges. Debt collectors and creditors may not use any false or misleading statements when collecting a debt. It is crucial that you provide as much detail as possible when filling out your application. Consumer Protection Bad faith insurance Any unfair or deceptive trade practices Breach of warranty (home warranty, auto warranty, etc.) Mining Patent Information in the Digital Age. Analysis of member complaints may assist in the identification of potential unfair, deceptive, or abusive acts and practices. As Benjamin Franklin put it, "Half the Truth is often a great Lie. Ordinance for the supplier to engage in the supplier's trade or profession is an unfair or deceptive act or practice.