Complaint Information. Please explain your complaint: Try to be brief, but be sure to tell WHAT happened, WHEN it happened and WHERE it happened.You can file a claim for a deceptive practice or act under section 349 of the New York General Business Law. (NYSE: BEN) on behalf of investors. . These laws were enacted in the mid-1960's to protect consumers from deceptive trade practices. The reporters each applied for and were hired as "patient counselors" (i.e. , salespersons) with three local laser eye surgery companies. You can file a claim for a deceptive practice or act under section 349 of the New York General Business Law. Consider Second and Final Reading of the Amendment to the Stormwater Management. Ordinance. Consumer Protection Bad faith insurance Any unfair or deceptive trade practices Breach of warranty (home warranty, auto warranty, etc.)