Deceptive acts and practices unlawful. (a) Deceptive acts or practices in the conduct of any business, trade or commerce or in the furnishing of any service in this state are hereby declared unlawful.
General Business Law § 349 New York's consumer protection statute, General Business Law Section 349, makes it unlawful to engage in deceptive acts or practices in the conduct of any business, trade, or commerce or in the furnishing of any service in the state.
New York General Business Law § 349 (“Section 349”) is a law that protects consumers from deceptive acts and practices. This law gives both the Attorney General and consumers the right to take legal actions against businesses who commit unlawful acts.
The essence of an unfair competition claim under New York law is that the defendant misappropriated the fruit of plaintiff's labors and expenditures by obtaining access to plaintiff's business idea either through fraud or deception, or an abuse of a fiduciary or confidential relationship.
The basic statute enforced by the FTC, Section 5(a) of the FTC Act, empowers the agency to investigate and prevent unfair methods of competition, and unfair or deceptive acts or practices affecting commerce. This creates the Agency's two primary missions: protecting competition and protecting consumers.
For claims under Section 349, the statute of limitations is three years from the day that the alleged unlawful action occurred.
Filing a Complaint Department of Consumer Affairs. File a complaint online at .dca.ca or call 800.952. 5210 to have a complaint form mailed to you. California Attorney General's Office.
Yes. You can file a chargeback with your credit card company. Call their customer support line and tell them that the merchant is refusing to offer a refund and they can reverse the transaction. The merchant will then need to decide if they want to dispute the chargeback.
The FTC sues scammers and works to shut them down. When you report a scam to the FTC, investigators use your information to build cases against scammers. Other law enforcement agencies can see the reports, too, and use them to further their own investigations.
Following an investigation, the Commission may initiate an enforcement action using either an administrative or judicial process if it has “reason to believe” that the law is being or has been violated. The Commission enforces both consumer protection and antitrust laws.