You may file a complaint with us if you are unable to resolve your dispute with the insurance company or aren't satisfied with how they responded to your claim. The following acts or practices are deemed unfair methods of competition and unfair and deceptive acts or practices in the business of insurance.Complete our online form. Georgia has enacted an "Unfair Claims Settlement Practices Act. " O.C.G.A. § 33-6-30, et seq. The purpose of this article is to regulate trade practices in the business of insurance in accordance with the intent of Congress as expressed in the act of. For purposes of this Act, these foregoing entities shall be deemed to be engaged in the business of insurance;. Your insurer is prohibited from using unfair claim settlement practices. The Office of Consumer Affairs may take administrative actions to investigate and stop unfair or deceptive practices. ALR. --Right to enjoin business competitor from unlicensed or otherwise illegal acts or practices, 90 ALR2d 7.