The law does not define any specific business actions that violate the law; rather it states that "unfair or deceptive practices" are illegal. Under Massachusetts deceptive trade practice laws a party can be held liable for three-times damages for rolling back an odometer.Section 11: Persons engaged in business; actions for unfair trade practices; class actions; damages; injunction; costs 93A is the primary consumer protection law in Massachusetts. The Massachusetts Consumer Protection Act, GL c. 93A, protects consumers from unfair and deceptive acts and practices which occur in a business context. Chapter 176D: Unfair methods of competition and unfair and deceptive acts and practices in the business of insurance. "Unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce" are illegal under Section 2(a) of the statute. The Massachusetts Consumer Protection Act (Chapter 93A, Section 9) prohibits a business from engaging in unfair or deceptive acts or practices. This law — often referred to as "Chapter 93A" — prohibits "unfair and deceptive trade practices.
