Consumer Complaints may review customer issues regarding home improvements, furniture purchases, mail order sales, credit card billing and misleading ads. You can file a claim for a deceptive practice or act under section 349 of the New York General Business Law.A well informed consumer is the best defense against fraud and deception. § 387-1 Unfair trade practices prohibited. The Federal Trade Commission provides consumers with information to spot, stop, and avoid fradulent and deceptive business practices in the marketplace. The Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. Sawyer Business School Courses Archive 2019-2020. Alphabetical List Archive 2019-2020. Official website of the U.S. Department of Justice (DOJ). Sawyer Business School Courses Archive 2019-2020.