You should fill out the complaint form as completely and accurately as possible. When you are done, make a copy for yourself.The Consumer Protection Section of the Office of the Attorney General of Virginia provides protection to consumers from fraud, deception, and illegal practices. You may complete a complaint form online or download one of our complaint forms. For further assistance call our Consumer Protection Hotline at 1-800-552-9963. Untrue, deceptive or misleading advertising, inducements, writings or documents. This chapter shall be applied as remedial legislation to promote fair and ethical standards of dealings between suppliers and the consuming public. Assert your rights and fill out the free case review form on this page or call us at 1-877-753-8600 to see if you have a case. The Virginia Consumer Protection Act of 1977 bans false advertising, automobile odometer tampering, and other deceptive methods. Section 38.2-4133 - Unfair methods of competition and unfair and deceptive acts and practices.