The Consumer Protection Section of the Office of the Attorney General of Virginia provides protection to consumers from fraud, deception, and illegal practices. You may complete a complaint form online or download one of our complaint forms.For further assistance call our Consumer Protection Hotline at 1-800-552-9963. You may submit a complaint involving securitiesrelated financial services or retail franchising using our Online Complaint Form. The Virginia Consumer Protection Act of 1977 bans false advertising, automobile odometer tampering, and other deceptive methods. You should fill out the complaint form as completely and accurately as possible. When you are done, make a copy for yourself. This isn't necessarily the case. Va. Code § 59.1-466.8. If you have been cheated out of money or deceived in a financial transaction, chances are a federal or state consumer protection law has been violated.