We offer an informal complaint resolution service to Washington state residents, and to consumers with complaints about businesses located in Washington state. Washington has not adopted the Federal Uniform Deceptive Trade Practices Act (UDTPA), but does prohibit consumer fraud practices such as false advertising.Deceived in a financial transaction, cheated out of money, misleading product labels? Washington's telemarketing laws, which are similar to the federal Telephone Consumer Protection Act (TCPA), ban unfair and deceptive telemarketing tactics. The instruction defines deceptive acts or practices. For guidance in drafting an instruction that defines unfair acts or practices, see the Comment below. Laws prohibiting unfair, deceptive, or abusive business practices protect consumers in each state. The Washington Consumer Protection Act governs virtually everyone doing business in Washington. These include false advertising, bait-and-switch tactics, selling used or damaged goods as new, and other schemes. The marketing and sale of products and services in the state of Washington.
