You may print the Civil Rights form, complete it, and send it directly to the US Department of Health and Human Services Office of Civil Rights. This information packet is designed to help you file a civil rights complaint in federal court without the help of a trained and licensed attorney.First, choose the consumer complaint form that fits your problem. Find Local Rules and Forms that provide procedures and guidelines for courts in Mecklenburg County. This handbook provides information for renters as well as residential rental property owners and managers in the City of Charlotte and Mecklenburg County. Filing a complaint with OCR is voluntary. However, without the information requested above, OCR may be unable to proceed with your complaint. Provides legal assistance in civil matters to low-income persons in the Charlotte area and in west-central North Carolina. In a timely manner and in the right court. 5. Remember to make a copy of the answer for your own files.