Please call the toll-free automated jury information system at 1-866-851-8154 for up-to-date information on your request 5 days prior to your reporting date. Court cases that go to trial go through five basic steps.Each step is explained below. Rule 38 preserves the right to a jury trial in civil cases, requiring a specific demand within 14 days after the last pleading directed to the issue. Phone ; Civil Clerk's Office (617) 788-8175 ; Criminal Clerk's Office (617) 788-8160 ; Probation Department (617) 788-7255. The forms listed below are used in civil and criminal cases in the Superior Court. They are for lawyers and for people who do not have lawyers. Intheblanks form authorizing a filing agent to efile documents on behalf of an individual attorney. Address ; Criminal Clerk's Office (for Criminal Business). 3 Pemberton Square, 14th Floor, Boston, MA 02108 ; Civil Clerk's Office (for Civil Business).