All JCFS Chicago programs and personnel shall recognize and respect the rights of our clients. Client rights are guaranteed to them.Who may file a complaint? Complaints may be filed by, but are not limited to, patients, patient family members, care givers, staff or advocacy groups. We are committed to honoring your rights as a patient. We want you to be an active partner in your care so you can help us meet your needs. You can search for an advocacy group that helps with medical bills in your state or for a particular disease or condition you have. You can also report to your Independent Service Coordination (ISC) agency, the. Greater Chicago Advocates is a trusted online portal where patients and loved ones can quickly connect with a knowledgeable Patient Advocate. Centerstone is committed to assisting you with getting the services you need.