Patient Complaints and Grievances. To report patient complaints and grievances, please contact any of the following: Facility Patient Advocate.You can search for an advocacy group that helps with medical bills in your state or for a particular disease or condition you have. This document will explain your patient rights and responsibilities. It is part of your patient registration and is an important part of your health care plan. This listing of your rights serves to inform you of your options regarding treatment or refusal of treatment. These rights apply to all patients. Disability Rights Texas helps people with disabilities understand and exercise their rights, ensuring full and equal participation in society. The PEACE Center provides confidential advocacy support to students, faculty and staff who have experienced issues related to sexual misconduct. Professional patient advocacy and case management services can answer these questions for you and simplify the complexities of your healthcare.