You may refuse to talk to them under any and all circumstances, and should never ever (ever) engage with them unless you have a lawyer. The department shall contract for the delivery, administration, or management of care for children in the child protection and child welfare system.DCF transferred my case to case management and they are being unreasonable. Florida. I have went up the ladder and. IF YOU DO give up your rights and let them in. A pair of hands held together with palms open and a paper cut out of a. A pair of hands held together with palms open and a paper cut out of a. PURPOSE: This operating procedure establishes the method to be used for assuring confidentiality of BFP case records. Is included in the definition of child abuse.6. The law established child protective services (CPS) in each county in New York.