Juvenile court is part of the District Court division of the North Carolina state court system. DSS Customer Connection.Customer Connection is the main call center for the Mecklenburg County Department of Social Services. Reporting Suspected Abuse and Neglect While most of us want nothing but the best for our children, child abuse and neglect are too common. Local Resources for People in Crisis, Domestic Violence, Sexual Assault, Child Abuse Prevention, Internet Safety for Children, Resources for Victims of Crimes. You must be a resident of North Carolina. We recommend you file in the county where you reside. 2. Our North Carolina domestic violence defense lawyers understand what it is like for those accused of battery in Mecklenburg County, North Carolina, or assault. SANE stands for Sexual Assault Nurse Examiner. A SANE is a registered nurse with specialized training to care for patients who have been sexually assaulted.