They want to force me to their site to buy an expensive color cartridge even though I never print other than black and white and my black ink cartridge is full. The UPS Store at 1150 S King Rd Ste 40 offers self-service copying and printing and professional document finishing like binding and laminating.With a couple of clicks, you can trick the printer in to using the other cartridge. First off, this applies to when your large black cartridge is empty. Many newer printers require color ink to also print black documents, and if there is no color ink they will not print black. Generally, the printer will mark the tanks as "Empty" so they cannot be reused. Filling it with liquid that is NOT ink is a bad idea. Try this: Go to Print and a window should pop up. Right click on your printer and select Properties. Enter image description here From the list on the left side, select Printer Options.