For more than 50 years, Acceptance Insurance has been helping people save money on their car insurance. We specialize in helping drivers with imperfect records.AcceptanceNOW is now Acima! Enjoy the same great service with a new name and look. Acceptance Customer Service: Your questions answered! To submit a complaint login to your Customer Portal Account and select 'Contact Us' then Submit a Complaint. Call us at 1-866-544-3430. Call 1-866-544-3430 Operation Hours Monday – Friday 8 AM – 10 PM EST Saturday 8 AM – 5 PM EST Sunday Closed Where is ACCEPTANCE NOW located? ACCEPTANCE NOW is located at 5501 Headquarters Dr Plano, TX, 75024-6191 United States ; What is ACCEPTANCE NOW's industry?