Patient Representative Offices Our patient representatives are here to follow up and help you resolve your issues and concerns. You can contact us in one of three ways: Phone: UPMC Harrisburg, Community Osteopathic, West Shore: 717-782-5503.
Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. Use this sample complaint letter as a guide to help you explain the problem and what you want done to resolve it. Then send it to: A salesperson or customer service representative.
Be filed in writing by mail, fax, e-mail, or via the OCR Complaint Portal. Name the health care or social service provider involved, and describe the acts or omissions, you believe violated civil rights laws or regulations. Be filed within 180 days of when you knew that the act or omission complained of occurred.
How. If you would like to file a complaint or report a concern about an individual medical provider, you can file a complaint online or call 1 (800) 822-2113. Note: The Pennsylvania Department of State does not address concerns and complaints about medical facilities (e.g. hospitals, nursing homes).
File a Complaint If not filed online, completed complaint forms may be emailed to IPRB@alleghenycounty, mailed to IPRB, 102 County Office Building Mezzanine, 542 Forbes Avenue, Pittsburgh, PA 15219, or delivered to the same address by hand.
If you would like to file a complaint or report a concern about a medical facility, you can file a complaint online or call 1 (877) 724-3258. Note: The Pennsylvania Department of Health does not address complaints and concerns about individual medical providers (e.g. doctors, nurses).
Writing an Effective Complaint The effective com- plaint letter is written to the Chief Executive Officer of the hospital or health plan and has four ele- ments: 1) a compliment, 2) detailed description of the event, 3) expression of disappointment, and 4) a proposed resolution.
If you would like to file a complaint or report a concern about an individual medical provider, you can file a complaint online or call 1 (800) 822-2113. Note: The Pennsylvania Department of State does not address concerns and complaints about medical facilities (e.g. hospitals, nursing homes).
Here are some steps you can take to write an effective complaint email: Identify and label the addressee. Before you write the email, identify who exactly needs to receive your email. Describe the issue. Attach supporting documentation. Explain the impact. Name your resolution desires. Make final formatting edits.