If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
1-800-ASK-USPS They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns.
The Board of Governors of the United States Postal Service is the governing body of the United States Postal Service (USPS). The board oversees the activities of the Postal Service, while the postmaster general actively manages its day-to-day operations.
EEOC regulations require that EEO complaints against the Postal Service must be filed with the Postal Service. You may use PS Form 2565, EEO Complaint of Discrimination in the Postal Service, to file your formal EEO complaint.
The complaint alleges a problem experienced with the services or products the business provided or allegedly agreed to provide. The complaint is not in litigation when filed with BBB and has not been resolved by a previous court action, arbitration, or settlement between the parties.