The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Send the completed form with all other required supporting documentation for loss or damage of an item mailed with insured services to the address printed on the form.
If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service issues.
Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from a.m. to p.m. Eastern Time (Alaska and Hawaii are a.m. - p.m. ET)
Claims for Loss or Damage Online: Go to ps⁄help⁄claims. htm for information on USPS domestic insurance. By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Evidence of Insurance. Proof of Value. Proof of Damage or Partial Loss of Contents.
The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
The OIG plays a key role in maintaining the integrity and accountability of America's postal service, its revenue and assets, and its employees. With more than $78 billion in revenue, the Postal Service is at the core of a nearly $1.6 trillion U.S. mailing industry that employs approximately 7.3 million people.
The Board of Governors of the United States Postal Service is the governing body of the United States Postal Service (USPS). The board oversees the activities of the Postal Service, while the postmaster general actively manages its day-to-day operations.
The complaint alleges a problem experienced with the services or products the business provided or allegedly agreed to provide. The complaint is not in litigation when filed with BBB and has not been resolved by a previous court action, arbitration, or settlement between the parties.