If you have a question or need advice about a consumer issue, contact Consumer Affairs at 703-222-8435, TTY 711 to speak to a consumer specialist. Our business hours are a.m. to p.m. Monday through Friday.
To write a complaint letter, you can start with the sender's address followed by the date, the receiver's address, the subject, salutation, body of the letter, complimentary closing, signature and name in block letters. Body of the Letter explaining the reason for your letter and the complaint.
I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).
Tips for writing a successful complaint letter Structure. Address the letter to a real person. Be honest and straightforward. Maintain a firm but respectful tone, and avoid aggressive, accusing language. Include your contact information. Tell them what you want. Do not threaten action. Keep copies and records.
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. Your Mailing Address Your City, State, Zip Code Your email address
Contact the company about your complaint Then send it to: A salesperson or customer service representative. Search for a company's customer service contact information on their website. Look for links that say "contact us," "customer service," "about us," or "privacy statement."
Dear Contact Person: This letter is to notify you {or} follow up on our conversation of {date} about a problem I am having with the name of product or service performed that I bought, leased, rented or had repaired at your name of location location on date.
Information To Include in Your Letter Include your name, mailing address, and phone number, if you want the business to use it. Include your account number, if you have an account with the business, and the related transaction number. Give the product name and its serial or model number.
Established in 1877, the Virginia Department of Agriculture and Consumer Services (VDACS) promotes the economic growth and development of Virginia agriculture, provides consumer protection and encourages environmental stewardship.
Filing your complaint starts your case, but the summons is the document that is issued under the court's authority that notifies your defendant they are being sued and that they need to take action.