If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service issues.
You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. To file a complaint online, select the topic below "What's the reason for your inquiry?" ... Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
Claims for Loss or Damage Online: Go to ps⁄help⁄claims. htm for information on USPS domestic insurance. By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Evidence of Insurance. Proof of Value. Proof of Damage or Partial Loss of Contents.
1-800-ASK-USPS They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns.
The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.