File Complaint Online: Mail/Fax: Mailing Address: NYC Department of Consumer and Worker Protection. Consumer Services Division. 42 Broadway, 9th Floor. New York, NY 10004. Fax: (212) 487-4482.
Tips for writing a successful complaint letter Structure. Address the letter to a real person. Be honest and straightforward. Maintain a firm but respectful tone, and avoid aggressive, accusing language. Include your contact information. Tell them what you want. Do not threaten action. Keep copies and records.
Be clear and brief Cover all the relevant points but be as brief as you can. Make it easy to read by using numbered lists and headings to highlight the important issues. Give your contact telephone and email details, as well as your address.
State what you feel should be done about the problem and how long you are willing to wait to get the problem resolved. Make sure that you are reasonable in requesting a specific action. Include copies of any documents regarding your problem, such as receipts, warranties, repair orders, contracts and so forth.
Via Better Business Bureau's website – file a complaint. Or by submitting a written letter of complaint to your BBB (please include your name, address and phone number, the company's name, address and phone number, a brief summary of the issue, and your desired resolution. You can find your BBB via the directory.
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. Your Mailing Address Your City, State, Zip Code Your email address
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.