To sue someone in Massachusetts, you have to file a complaint with the clerk of the court. A complaint is not a specific form.The function of the COMPLAINT is to tell the Court and defendant the reason for filing the lawsuit and what relief you desire. A 24-hour complaint line is also available to patients at 1-800-462-5540 or 1-617-753-8150. To initiate a complaint about a college or university operating in Massachusetts, please complete and submit the complaint form below. Unpaid Wage and Overtime Attorneys in Massachusetts. The function of the COMPLAINT is to tell the Court and defendant the reason for filing the lawsuit and what relief you desire. To request a Harassment Prevention Order, you must fill out a Complaint form and other appropriate forms. A sample complaint to commence a civil action in Massachusetts Superior Court. To request an accommodation, please contact the MCAD at 617-994-6171.