If you would like to file a complaint via hard copy, please call us on our consumer assistance line at , and we will mail you a complaint form. Call 311 and a representative will connect you to the CMPD Non-Emergency Police Services.If you are calling from outside Mecklenburg County, call . This page allows you to file a complaint against a Substance Use Disorder Professional in North Carolina. The Mecklenburg County Clerk of Superior Court Office is open to the public between the hours of a.m. You may complete the online form and an Ombudsman can assist you with completing the US Department of Health and Human Services required forms. There is no filing fee associated with this action. Step 1: Get the necessary paperwork from the Civil Clerks Office or. In the country without appropriate documentation. We will not take any action against you or change our treatment of you in any way if you file a complaint.