The Bureau of Community and Health Systems (BCHS) accepts and processes complaints against various state licensed facilities. Close the complaint with no further action due to the complaint not being associated with a possible violation of the Public Health Code.To file a complaint you must first complete your health plan's grievance process. File a complaint with the DIFS here. If you have concerns about the quality of your care or other services, you can file a complaint (also called a "grievance"). To submit complaints and grievances, please call the Compliance Hotline at 800-838-4427. Submit a Compliment. What are my nonsurgical treatment options? You will need Adobe Reader software to fill out the complaint and consent forms. Social Security ALJs may not treat you differently because of your race, ethnicity, color, sex, age, disability, religion, or for any other reason.