Whether you need to file a complaint, post a review, tell us about a misleading advertisement, or report a scam, you're in the right place. First, choose the consumer complaint form that fits your problem.On this page, you will find forms for filing specific complaints related to things we do such as lobbying registration and securities regulation. Feel free to call our consumer assistance line at (919) 716-6000 should you need help completing the form. Before You File a Complaint. This form is designed to provide the NCDPI EC Division with the required information in order to accurately process your complaint. View complaints of NC Certificate Service filed with BBB. BBB helps resolve disputes with the services or products a business provides. What is the company name? If you have questions about insurance, need to file a complaint or want to report suspected insurance fraud, we can help.