Consumer Complaint Form. Live chat agents can provide basic guidance and assistance.What must I include in my answer to the complaint? This form allows consumers to file complaints against businesses in Ohio. It ensures that consumer disputes are resolved effectively. This sample letter has choices to help you build your letter. When you write, pick the words that describe your situation. First of all, you need to note these: State your disappointment concerning why the product or item was not delivered. Find information and tools to submit a consumer complaint to the Consumer Financial Protection Bureau. How do I fill out the claim form?