Visit elicense.ohio. Gov or leave a message on the State Medical Board of Ohio's Confidential Complaint Hotline at 1-833-333-SMBO (7626).Print the Complaint form, complete it, and File it with the court in person. If you have concerns about the quality of your care or other services, you can file a complaint (also called a "grievance"). If you have a complaint regarding Medicaid Fee For Service please call 1-800-686-1516. Before the Ohio Department of Medicaid will process a complaint. If your complaint involves multiple MCOs, please complete one form per MCO. Punitive damages and money paid to gather evidence or attend court (travel expenses, lost wages, baby-sitting, parking, etc.) are not recoverable. Whether or not further relief is or could be claimed. You will need Adobe Reader software to fill out the complaint and consent forms.