Need to file a complaint? BBB is here to help.BBB makes it easy for people to file a complaint. File an Employee Complaint. If one of our employees has not lived up to our high standards or your expectations, please let us know. Use this form to make your commendation or complaint, but the preferred method is to speak directly with a Police Department supervisor. You can file a complaint with the DBPR two ways: By mail. To file a consumer complaint online, please click below, fill out the form and click "Send. If the employee's supervisor is not working, a supervisor from the same division, or another available supervisor will be contacted to receive your complaint.