You can file a complaint against a healthcare facility for yourself or someone else. File a complaint with the Attorney General's Health Care Section by: Calling – 1-, mailing in a PDF or submitting an ONLINE Complaint.There are two options for submitting health care complaint forms – either an online electronic complaint form or a printable PDF form. If you would like to file a complaint or report a concern about an individual medical provider, you can file a complaint online or call 1 (800) 8222113. 1. Fill out a Complaint form. a. Near the top of the first page, write your name in the space above the word. File a complaint with the Insurance Department online here or request a form here. Call the Insurance Department's helpline: 1 .