You may call the New York State Department of Health complaint hotline at 1-800-804-5447. Civil court can provide for legal remedies, such as monetary damages, and equitable remedies, including injunctions.Additional communication options. Electronically filed documents can be filed until midnight. Case No. VERIFIED PETITION FOR WRIT OF. MANDATE AND COMPLAINT FOR. Health care: To the degree known, complete information concerning the diagnosis, evaluation, treatment, and prognosis. 3. The Bureau may request treatment or medical records to investigate your complaint if your complaint is about the treatment that you received as a patient. An answer may not claim affirmative relief. A claim for relief must be asserted in a cross-complaint. Research laboratories may produce high concentrations of HIV or HBV but not in the volume found in production facilities.