For general Police related information and non-emergencies: 408-277-8900. To reach the City call center call 311 or visit SanJose311 online.If you suspect drug dealing but don't actually see drug dealing, call (408) 277-8900 or submit a tip using our online contact form. Information on filing a complaint, requesting an Independent Medical Review and submitting a provider complaint. Complete our complaint form (PDF) or draft your own complaint and submit via email, fax, or mail. You may also file a complaint over the phone. Phone. Grievance and appeal forms, pre-paid and pre-addressed envelopes should be available at every clinic or Call the Quality Assurance Program at (800) 704-0900. Report an issue 200 E. Santa Clara St. San Jose, Ca 95113 408 535-3500 - Main 800 735-2922 - TTY Need More Info? Call us at 1-877-723-4795 (TTY:711), 7 days a week, 8 a.m.