To make an internal complaint, you can do one of the following: Fill out and submit an online Grievance and Appeals Form. Grievance and appeal forms, pre-paid and pre-addressed envelopes should be available at every clinic or Call the Quality Assurance Program at (800) 704-0900.You can also submit a complaint using the Grievance and Appeal Form. "Making a complaint" is also called "filing a grievance. See our contact card for our office address and phone number. In a personal injury or wrongful death case, the amount of the damages must not be stated, unless the action is a limited civil case. To file a complaint, please click on the below subject that applies to your situation. Santa Clara Valley Open Space Authority. Please note you must complete each line in the online report and describe your complaint in detail. Contact Valley Water staff directly with a request, question, complaint or compliment via Access Valley Water.