If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents.
The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
Or call USPIS: 1-877-876-2455.
The Board of Governors of the United States Postal Service is the governing body of the United States Postal Service (USPS). The board oversees the activities of the Postal Service, while the postmaster general actively manages its day-to-day operations.
Topics include delivery issues and complaints about USPS employees or facilities. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
BBB: How to write a good complaint, review If you had a good or bad experience with a business and want to tell other people, you'll probably write a review. But not all reviews or complaints are made equal. Be factual. Be specific. Be polite. Be personable.
Four if the business doesn't respond. We'll let you know complaints are generally closed within 30MoreFour if the business doesn't respond. We'll let you know complaints are generally closed within 30 calendar days from the date it was filed. And number five if the business responds to a complaint.