Complaints can be submitted to the Enforcement Division verbally or in writing and may be submitted anonymously. If you have concerns regarding the conduct of a magistrate and wish to file a complaint, you must submit a written complaint to the Department of Magistrate.Do not include hearsay. When submitting a complaint, include who, what, when, where, why, and how. File a complaint against your VA doctor for negligence or failure to act via your state health board. I provided a link to find your home state health board. Your complaint should be made in writing, and addressed or faxed to: Grievance Committee, Central Virginia Legal Aid Society, P.O. Box 12206, Richmond, VA. If you have concerns about the quality of your care or other services, you can file a complaint (also called a "grievance"). What happens after I file a complaint? Any documents submitted as part of the hotline complaint become the property of the VA OIG and will not be returned.